Once you have selected your items and proceed to checkout, you will be offered a couple of USPS shipping options. Your shipping cost will take into account the total combined weight of your order and the shipping destination. Residents in Alaska, Hawaii, and Puerto Rico please choose USPS Priority Mail as your shipping method.

If you live in a country other than the United States, you may contact us to inquire about a purchase and shipping. Please feel free to contact us at heroalley@tx.rr.com and we will be happy to answer your questions..

Sales Tax - Hero Alley ships from Texas and charges sales tax on all orders that ship to addresses in Texas.

Return Policy - Hero Alley wants you to be pleased with the items that you receive. Should you decide that you need to return an item to Hero Alley, you must notify us via email (heroalley@tx.rr.com) within 7 days of receipt of your order for return instructions. Please include a copy of your packing slip (with the reason for the return written on it) with your return for quicker processing. Any item that you wish to return must be unopened and in the same condition in which it was sent to you. A 25% restocking fee will be deducted from any refunds. We cannot accept returns of products that have been opened, used, washed, worn or broken. Hero Alley will refund the shipping related to a returned item if it is returned due to an error on the part of Hero Alley. Hero Alley will not refund the shipping of an item that is returned due to an error on the part of the customer.

Cancellation Policy - Orders placed with Hero Alley may be cancelled prior to shipping. Once the item has left our warehouse, the order cannot be cancelled. Please contact us at heroalley@tx.rr.com to cancel an order.